If you are not totally happy, it is totally free. That is the whole promise, and everything on this page is the detail behind it — written commitments with terms you can read before you sign anything, including what each one covers and where it stops.
One thing worth five minutes of your time — because almost nobody in this trade explains it, and it is the difference between a system that costs you nothing when it fails and one that quietly costs you every time.
There are three separate layers of protection on a new air conditioning system. They come from three different places and they cover three different things.
| Layer | Who is responsible | What it covers | Typical term |
|---|---|---|---|
| Manufacturer parts warranty | The equipment manufacturer | Defective parts only | 5 years base, 10 registered — but see the Florida section below |
| Labor warranty | The contractor who installed it | The labor and fees to fit a warrantied part | 1–3 years; up to 10 with a service agreement |
| Company guarantee | The contractor, voluntarily | Outcomes and conduct | Whatever the contractor writes down |
Manufacturers also commonly write a separate compressor warranty — often ten years on the compressor alone — and it still covers only the part, never the labor to fit it. The standard exclusions on a manufacturer parts warranty are labor, refrigerant, diagnostic fees, freight, sheet metal and consumables. Those are not fine-print tricks; they are the industry norm. They are simply not what most homeowners think they are buying.
Ours is on the paperwork, not in a sales conversation. The labor warranty term that comes with your installation, and what it costs to extend it, are written on your proposal before you sign anything — alongside the equipment model numbers and the AHRI matched-system certificate. If a number is not on the quote, it is not a promise. See what is in our written proposal →
When you compare quotes, ask every contractor for three numbers, not one: the parts warranty term, the labor warranty term, and what the labor warranty costs to extend. A quote that only names the first is a quote that is hiding the other two.
Each one states the promise, what triggers it, what we do, what it costs you, and where it stops. The full written terms come with your proposal, and we go through them with you before you sign.
The seven guarantees above cover the big decisions. These three cover everything else.
Two things in Florida law work in your favor here, and almost nobody in this industry tells their customers about either one. Both depend on your system having been installed by a licensed contractor.
Under Florida Statute § 559.957, effective 1 July 2024, the full length of a manufacturer’s warranty runs from the date of installation when the product was installed by a contractor licensed under Chapter 489. The statute is explicit that a warranty “may not be in any way conditioned upon the product registration.”
Every national article on this subject tells homeowners the same thing: register your equipment within 60 to 90 days or you drop from ten years of coverage to five. That advice is correct in most of the country. In Florida, for a system installed by a licensed contractor, it is no longer true.
We still register your equipment, because it makes warranty claims faster and because the paperwork should not be your problem. But you are not exposed if the card never gets sent, and you should know that.
Under Florida Statute § 559.956, when you sell your home the manufacturer’s warranty transfers automatically to the buyer. It continues as if the buyer had been the original purchaser, and the warrantor may not charge a transfer fee.
If you are planning to sell within the next few years, a properly permitted, properly warranted system installed by a licensed contractor is a documented asset at closing rather than an inspection problem.
Five things, and four of them are avoidable.
On maintenance specifically: manufacturers commonly condition warranty coverage on documented annual service, and homeowners commonly discover this at the moment of the claim. It is the honest reason maintenance plans exist — not to sell you a filter change, but to keep the paperwork intact for the day you need it. Keep the records whoever does the work. Our maintenance plan →
We pull the changeout permit for every replacement and we attend the final inspection. Skipping the permit is not only a code problem. An unpermitted system replacement surfaces during a home inspection when you sell, and it is the kind of thing that turns a smooth closing into a negotiation.
A free in-home estimate, a real load calculation, and a written price that does not move. No obligation, no pressure, and nothing happens until you have read the terms.
TLS Air Conditioning · License CAC1822364 · 6210 44th St N, Pinellas Park, FL 33781